Senior Salesforce Administrator
SafetyCulture
Software Engineering, Sales & Business Development
Sydney, NSW, Australia
Posted on Feb 20, 2025
SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.
We’re looking for an experienced and proactive Salesforce Administrator to take ownership of the architecture, workflows, and integrations that support our sales, quoting, and account management processes. You’ll be the go-to expert on Salesforce configuration and a key partner across Revenue Operations, Finance, and Engineering.
You will lead initiatives to improve system efficiency, data quality, and automation across the order-to-cash lifecycle. This is a high-impact role with direct influence on how well our GTM systems support both commercial execution and scale.
What will I be doing?
- Own the day-to-day management and long-term evolution of Salesforce as it relates to quoting, approvals, account and opportunity workflows.
- Partner with Rev Ops, Finance, and Sales to translate business needs into technical solutions within Salesforce.
- Manage and optimize automation, flows, and integrations with connected systems (e.g. billing, reporting, document generation).
- Identify and resolve data issues, duplication, and sync errors across GTM systems.
- Maintain strong governance on user access, field usage, and change control processes.
- Lead cross-functional projects to improve efficiency and system performance.
- Develop and maintain clear documentation, training materials, and best practices.
- Act as a strategic advisor on Salesforce-related decisions and future-state system design.
What do I need?
- 5+ years of Salesforce administration experience, ideally supporting a growing B2B SaaS company.
- Strong knowledge of Salesforce architecture, automation tools (Flows, Process Builder), and data management.
- Experience managing complex approval flows, opportunity structures, and integrations.
- Excellent problem-solving skills and ability to translate business needs into scalable system solutions.
- Familiarity with CPQ, billing, or subscription models is a plus but not required.
- Ability to work cross-functionally with Sales, Finance, and Engineering to drive system enhancements and process improvements.
- Strong analytical skills, problem-solving mindset, and ability to translate business needs into scalable Salesforce solutions.
- Excellent communication skills with the ability to present technical concepts to non-technical stakeholders.
- Salesforce Administrator certification strongly preferred.
More than a job:
- Equity with high growth potential, and a competitive salary
- Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
- Access to professional and personal training and development opportunities
- Hackathons, Workshops, Lunch & Learns
- We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
Office Benefits:
- In-house Culinary Crew serving up daily breakfast, lunch and snacks
- Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
- Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
- Quarterly celebrations and team events, including the annual Shiplt global offsite
- On-site gym, table tennis, board games, books library, and pet-friendly offices